It depends on the specific product you purchased.
Refer to the warranty hang-tag that accompanied your product.
Download our STANDARD WARRANTY INFORMATION (click here)
Glass breakage: any glass breakage, including breakage resulting from an act of nature such as storms, rain, hail, snow, high winds, in other words exposure to harsh elements and inclement weather; improper use of umbrella and/or lack of umbrella base that would thereby result in glass breakage.
Damage to furniture resulting from an act of nature. Lack of proper care: including failure to cover, protect or properly store your furniture. Steel and wrought iron are not covered against rust. Commercial use of any Peak Season product.
Please refer to the hang-tag that accompanied your product for specific details. You may also CONTACT US
Please contact our Customer Satisfaction Center within 10 days of purchase at 1-866-563-1732 or send us an email. Replacement of missing, or initially defective parts, will be sent at no charge for a period of 10 days from date of purchase.
Our products are made to order exclusively for each individual retailer based on their requests. If the retailer did not request additional coordinating accessories for your matching set, then they have not been produced and are not available.
Unfortunately they are not, because our products are designed and manufactured for each retailer exclusively. Normally, the retailer sells the patio furniture as a set and individual items are not available for purchase.
Since our products are designed and exclusively manufactured for each retailer, the color options which you see at the retailer represent all the color options available.
Following the recommended care and maintenance should help extend the life of your furniture.
Please refer to your hang-tag that was attached to your furniture to determine if your furniture is aluminum or steel. Aluminum will not rust. Steel furniture is treated with a rust resistant powder coating; however exposure to the elements, particularly salt water or sea spray, over time may cause rust to develop. Rusting is not covered under the warranty.
Please contact our Customer Satisfaction Center toll free at 1-866-563-1732 and we will be happy to assist you.
Please contact our Customer Satisfaction Center toll free at 1-866-563-1732 and we will send you a copy.